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Hire Desk Controller – Livingston, West Lothian

With continued growth of our business we are looking to recruit a team for our newest depot, based at Houstoun Industrial Estate, Livingston.

Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of excavation support systems for the civil engineering, utilities and construction industries. We manufacture our own equipment, operate our own transport fleet and importantly have an in-house engineering department who produce design solutions to meet customers’ requirements.

Employing over 390 staff, we operate nationally from 11 locations and have an established reputation of providing total service to our customers. We are now looking to extend that service with our first depot based in Scotland and have a number of exciting opportunities available including Hire Desk Controllers.

Reporting to the Depot Manager, as a Hire Desk Controller your main responsibility will be to provide an efficient and effective general administrative service to the Hire Desk.

The main duties of this position are:

  • Dealing with enquiries and converting them into hire business
  • Receiving orders (On-hires) and requests for collections (Off-hires)
  • Planning of transport for deliveries and collections
  • Calculation and supply of quotes
  • Dealing with damages including calculating costs and liaising with customers

The core skill requirements of this role are:

  • Educated to ‘A’ Level standard or equivalent
  • A professional manner with good communication and people skills
  • PC literate with experience of Microsoft Systems
  • Ability to prioritise work load and work to tight deadlines
  • Local area knowledge for the depot areas served
  • Motivated self-starter with good administration, time management and organisation skills

We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

To apply please submit your CV together with an indication of your salary expectations to Charlotte Crawford, at: hr@mgf.ltd.uk or Charlotte Crawford at MGF Ltd, Grant House, Lockett Road, Ashton in Makerfield, Wigan. WN4 8DE.

We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

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