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Hire Desk Controller – Durham

MGF are currently seeking to recruit a Hire Desk Controller to join the Hire Desk team at our Durham Depot.

As a Hire Desk Controller, your main responsibility will be to provide an efficient and effective general administrative service to the Hire Desk.

Reporting directly to the Depot Manager, the responsibilities of this position are:

  • Receiving order and request for collections/ off hires,
  • Dealing with enquiries and converting them into hires,
  • Planning of transport for deliveries and collections, including co-ordinating transport,
  • Calculation and supply of quotes
  • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received.

The core skill requirements of this role are:

  • A professional manner with good communication and people skills
  • PC literate with experience of Microsoft Systems
  • Ability to prioritise work load and work to tight deadlines
  • Local area knowledge for the depot areas served
  • Motivated self-starter with good administration, time management and organisation skills
  • We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

    To apply please submit your CV and current / expected remuneration details to Tom Bogan at: or Tom Bogan at MGF Ltd, Grant House, Lockett Road, Ashton in Makerfield, Wigan. WN4 8DE.

    We aim to be an equal opportunities employer and welcome applications from all sections of society.

    All applicants will be treated in the strictest of confidence.

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