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Hire Desk Controller – Dartford, Kent

MGF are currently seeking to recruit a Hire Desk Controller to join the Hire Desk team at our Dartford Depot.

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 380 staff, we operate nationally from 11 locations.

Reporting to the Depot Manager, you will provide an efficient and effective service on the Hire Desk to assist the team with their activities.

Your responsibilities will include:

  • Dealing with enquiries and converting them into hire business;
  • Receiving orders (On-hires) and requests for collections (Off-hires);
  • Planning of transport for deliveries and collections;
  • Calculation and supply of quotes;
  • Dealing with damages including calculating costs and liaising with customers;
  • Develop and maintain an understanding of our product range;
  • General administration support to the team, including filing, photocopying, research and producing correspondence;
  • Proactively work with all departments and colleagues across the range of functions to ensure we deliver the highest level of customer service on a consistent basis;
  • To receive and assist visitors as required;

The core skill requirements of this role are:

  • Educated to ‘A’ Level standard or equivalent
  • A professional manner with good communication and people skills
  • PC literate with experience of Microsoft Systems
  • Ability to prioritise work load and work to tight deadlines
  • Local area knowledge for the depot areas served
  • Motivated self-starter with good administration, time management and organisation skills

We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

To apply please submit your CV and salary expectation details to Joe Jenkins, at: hr@mgf.ltd.uk or Joe Jenkins at MGF Ltd, Grant House, Lockett Road, Ashton in Makerfield, Wigan. WN4 8DE.

We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

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