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Hire Desk Controller – Castleford, Yorkshire

MGF are currently seeking to recruit a Hire Desk Controller to join the Hire Desk team at our Depot in Yorkshire.

As a Hire Desk Controller, your main responsibility will be to deal with all enquiries on the hire desk and convert them into hire business.

Reporting directly to the Operations Manager, the responsibilities of this position are:

  • Receiving orders and request for collections/ off hires,
  • Dealing with enquiries and converting them into hires,
  • Planning of transport for deliveries and collections, including co-ordinating transport,
  • Calculation and supply of quotes,
  • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received.

The core skill requirements of this role are:

  • Educated to ‘A’ Level standard or equivalent,
  • A professional manner with good communication and people skills,
  • PC literate with experience of Microsoft Systems,
  • Ability to prioritise work load and work to tight deadlines,
  • Local area knowledge for the depot areas served,
  • Motivated self-starter with good administration, time management and organisation skills.

We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 340 staff, we operate nationally from 10 locations.

To apply please submit your CV and current remuneration details to or post to Kim Dewhurst, MGF Ltd. Grant House, Lockett Road, Ashton-in-Makerfield, Wigan, WN4 8DE.

All applicants will be treated in the strictest of confidence.

We aim to be an equal opportunities employer and welcome applications from all sections of society.

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