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Hire Desk Controller, Structural Support Solutions – Birchwood, Warrington

Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of excavation support systems for the civil engineering, utilities and construction industries. We manufacture our own equipment, operate our own transport fleet and importantly have an in-house engineering department who produce design solutions to meet customers’ requirements.

In line with our ambitious growth plans and commitment to customer service MGF are launching a new range of structural support products. Our new business, MGF Structural Support Solutions will be based at Birchwood with depots across the UK.

Reporting to the Operations Manager, you will provide an efficient and effective service on the Hire Desk to assist the team with their activities.

The main duties of this position are:

  • Dealing with enquiries and converting them into hire business
  • Receiving orders (On-hires) and requests for collections (Off-hires)
  • Planning of transport for deliveries and collections
  • Calculation and supply of quotes
  • Dealing with damages including calculating costs and liaising with customers

The core skill requirements of this role are:

  • Educated to ‘A’ Level standard or equivalent
  • A professional manner with good communication and people skills
  • PC literate with experience of Microsoft Systems
  • Ability to prioritise work load and work to tight deadlines
  • Local area knowledge for the depot areas served
  • Motivated self-starter with good administration, time management and organisation skills

We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

To apply please submit your CV together with an indication of your salary expectations to Charlotte Crawford, at: or Charlotte Crawford at MGF Ltd, Grant House, Lockett Road, Ashton in Makerfield, Wigan. WN4 8DE.

We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

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