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Hire Desk Manager- Erith, Kent

MGF are currently seeking to recruit a Hire Desk Manager to manage the Hire Desk team and all hire activities at our Depot in Erith, Kent.

As a Hire Desk Manager, your main responsibility will be to ensure the team efficiently and effectively deal with all enquiries on the hire desk and convert them into hire business. You will be responsible for all hire activities including the efficient and accurate taking, pricing, processing and organising of on/off hires and transportation.

Reporting directly to the Operations Manager, you will be responsible for ensuring the Hire Desk team efficiently and effectively:

  • Receive orders and request for collections/ off hires,
  • Deal with enquiries and convert them into hires,
  • Plan transport for deliveries and collections, including co-ordinating transport,
  • Calculate and supply quotes,
  • Deal with damages, calculate costs, liaise with customers regarding damages and ensure payment is received.

The core skill requirements of this role are:

  • Educated to ‘A’ Level standard or equivalent
  • A professional manner with good communication and people skills
  • PC literate with experience of Microsoft Systems
  • Ability to prioritise work load and work to tight deadlines
  • Local area knowledge for the depot areas served
  • Motivated self-starter with good administration, time management and organisation skills.

We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the Construction Industry through hire and sale. Our strategy is to provide a comprehensive shoring service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 340 staff, we operate nationally from 10 locations.

To apply for this role please send your CV to Kim Dewhurst at hr@mgf.ltd.uk or alternatively by post to Kim Dewhurst, MGF Ltd., Grant House, Lockett Road, Ashton in Makerfield, Wigan. WN4 8DE.

We aim to be an equal opportunities employer and welcome applications from all sections of society.

All applicants will be treated in the strictest of confidence.

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